Customer delight

Results: 22



#Item
11Electronic commerce / Banking / Banking agent / Customer experience / Mobile banking / Customer relationship management / M-Pesa / Sales / Call centre / Marketing / Business / Customer experience management

MicroSave Briefing Note # 129 Customer Support for E/M-Banking Users Swati Mehta AugustCustomer delight is no longer a ‘nice-to-have’ strategy,

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Source URL: www.microsave.net

Language: English - Date: 2013-08-02 08:04:21
12Customer service / Customer experience / ECRM / Relationship marketing / Marketing / Customer experience management / Business

The Value Proposition Canvas Value Proposition Customer Segment Copy or outperform current solutions that delight

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Source URL: businessmodelgeneration.com

Language: English - Date: 2014-01-23 09:17:59
13Customer experience / Ipsos / Electronic commerce / Marketing / Customer experience management / Business

Ideal Customer Experience (ICE) Map Your Customer Experience to Uncover Moments of Truth, Pain Points, and Opportunities to Delight Humans are complex. We make decisions every day that are shaped by interactions with peo

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Source URL: ipsos.com.au

Language: English - Date: 2013-06-26 19:56:28
14BSE Sensex / Mobile phone companies of India / Economy of Mumbai / Reliance Anil Dhirubhai Ambani Group / Reliance Communications / Reliance Industries / Communications in India / Dhirubhai Ambani / 3G / Economy of India / Economy of Maharashtra / Maharashtra

February 05, 2013 Reliance Communications launches first of its kind customer delight program in India Offers world-class deals at www.rcom.co.in/specialprivileges exclusively for Reliance customers 

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Source URL: www.rcom.co.in

Language: English - Date: 2015-03-17 02:35:32
15Customer service / Customer experience / ECRM / Relationship marketing / Marketing / Customer experience management / Business

The Value Proposition Canvas Value Proposition Customer Segment Copy or outperform current solutions that delight

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Source URL: mightywisemedia.com

Language: English - Date: 2013-09-12 13:02:13
16Innovation / Technology / Creativity / Science / Mind / Software project management / Agile software development / Science and technology studies

The 12 Agile Principles Adapted for Innovation 1 Delight the customer through rapid delivery of a minimal

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Source URL: www.innovationmanagement.se

Language: English - Date: 2015-01-28 13:36:25
17Lean / In a Nutshell / The Nutshell

Agile Customer Life Cycle A Journey To Delight Customers! Davi Bauer This book is for sale at http://leanpub.com/agilecustomerlifecycle This version was published on[removed]

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Source URL: samples.leanpub.com

Language: English - Date: 2014-12-14 14:19:56
18Pricing / Imperfect competition / Product differentiation / Online shopping / Customer / Value proposition / Monopoly / Market segmentation / Business / Marketing / Management

Information, HyperDifferentiation, and Delight: The Value of Being Different Eric K. Clemons, Rick Spitler, Bin Gu, Panos Markopoulos Information: Strategy, Systems, and Economics

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Source URL: opim.wharton.upenn.edu

Language: English - Date: 2012-11-01 12:16:16
19Technology / Systems engineering / Software project management / Software engineering / Project management / Agile software development / Software development process / Risk-based testing / Design structure matrix / Software development / Software testing / Science

Experience Report Using Lean in Application Development to achieve competitive advantage and customer delight LEAN for Competitive Advantage and Customer Delight – Case study of an Application De

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Source URL: agileindia.org

Language: English - Date: 2014-01-20 01:59:07
20Electronic commerce / Information technology management / Customer intelligence / Customer experience / Interactive voice response / Speech analytics / Customer satisfaction / Customer service / Customer dynamics / Marketing / Customer experience management / Business

Multi-Channel Contact Center Delight Customers where they Live November 2012 Omer Minkara

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Source URL: www.oracle.com

Language: English
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